SEO知识:亚马逊商标侵权怎么办

Amazon亚马逊侵权如何成功申诉

如题,谁知道呀。


申诉要点:
1.第一时间下架侵权产品不要抱有侥幸心理,并检测整个店铺是否有类似产品全部下架。
2.联系邮件中给出的投诉者,承认错误无心之失,言辞恳求,告知已经下架产品承诺不再销售他们品牌的产品并抄送给亚马逊notice邮箱。
3.申诉信:
-资料上有进货发票和其他有效证明可以提交作为辅助
-说明已经在第一时间删除产品并保证不在销售
-加大产品品牌/专利/真伪方面的检测 100%确定没有问题才会上架
-组建专人团队负责核查产品信息:外观/品牌/工厂资质等
-提供供应商的联系信息管网等证明有正规的进货渠道
-保证不再犯错
亚马逊侵权申诉信一次性通过邮件:分析账户具体情况导致问题的具体原因很重要!!有的放矢,才能源头自有活水来。
Dear sir/madam,
Thanks for your patience about our issue. We extremely apologize for the inconvenience to you.
We got to recognize that we made a mistake and may infringe the intellectual property rights of others. When we received your email about this issue we have created remove order of our FBA stock to prevent the similar complaint. Now we have send an email to
amazonsupport@XXX.com
at June 15, 2017 plead them to withdraw the complaint and we have to make a commitment to them: we will never sell this products again in the future and to our behavior made the most sincere words of apology, and we also Cc the email to Amazon, but we haven’t received any responded up until now. We will keep our eyes on this issue and I hope that we can find an amicable solution to this issue through the consultation process.
We take the following measures after we got your email:
1. Since we got the Warning Notice of Intellectual Property Rights Infringement about our ASIN: 侵权的ASIN码 may infringe the intellectual property rights of others, we have remove all the inventory stop selling at first time, now we have deleted this listing now and we no longer sell it again.
2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply.
About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.
1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.
2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Product Design or Brand.
3. We have organized our own research department to make sure we can sell our own products with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.
4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.
Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us.
Yours sincerely,店铺名 Appeal Service



亚马逊怎么检查产品是否存在侵权,侵权情况有几种

如题,谁知道呀。


亚马逊对侵权投诉的处理非常严格。 一旦账户被投诉,直接裁决,发出警告电子邮件,删除产品和取消销售授权。侵权情况有3种:

1、商标权:未得到产品品牌官方的正规授权,擅自使用对方的商标或LOGO。

2、发明专利权:某个产品拥有发明专利权,未经允许不可以擅自生产销售,也就是指仿品

3、外观设计专利权:产品的形状、图案、色彩或者其结合所做出的富有美感并适用于工业上应用的新设计,简单来讲就是长得像,只要有60%以上的相识投诉侵权就会被处罚。

扩展资料:

亚马逊公司的相关要求规定:

1、亚马逊和其他卖家提供数百万种独特的全新、翻新及二手商品,类别包括图书、影视、音乐和游戏、数码下载、电子和电脑、家居和园艺用品、玩具、婴幼儿用品、杂货、服饰、鞋类、珠宝、健康和美容用品、体育、户外用品、工具、以及汽车和工业产品等。

2、亚马逊的营销活动在其网页中体现得最为充分。亚马逊在营销方面的投资也令人注目:亚马逊每收入1美元就要拿出24美分搞营销、拉顾客,而传统的零售商店则仅花4美分就够了。

3、亚马逊承诺除部分特殊商品外,自商品送达时间起30日内,如商品及包装保持亚马逊出售时原状且配件齐全,我们将提供全款退货的服务。根据各种产品的特性不同,退货政策具体实施细则存在差异,请参照商品的退换货政策。

参考资料来源:百度百科-亚马逊公司



亚马逊对侵权投诉的处理非常严格。 一旦帐户被投诉,直接裁决,发出警告电子邮件,删除产品和取消销售授权。侵权情况有3种。

商标权:未得到产品品牌官方的正规授权,擅自使用对方的商标或LOGO。

发明专利权:某个产品拥有发明专利权,未经允许不可以擅自生产销售,也就是指仿品

外观设计专利权:产品的形状、图案、色彩或者其结合所做出的富有美感并适用于工业上应用的新设计,简单来讲就是长得像,只要有60%以上的相识投诉侵权就会被处罚。

当然,对于卖家来讲拥有专利的话,不仅可以保护自己的产品不被跟卖,同时也有利于建立自己的品牌,强化自己的竞争力,同时能够避免被侵权投诉。

就比如指尖陀螺之后的另外一款爆品指尖猴,早早的就被人注册专利,只要别人敢卖,拥有专利的人就敢投诉。

扩展资料

选中一款产品之后,想要知道是否侵权可以先用比较简单的方法来判断:

1、用产品关键词去谷歌专利搜索查询;

2、谷歌识图搜索辨别;

3、找到你所需要开发的产品,从供应商的价格和起定量去辨别这类产品是否有专利,一般价格偏高,起订量较大的,很可能就存在专利;

4、从市场容量和客户的角度去辨别产品是否有专利,跟卖或售卖的人数越少,说明卖家拥有专利的可能性就越高;

参考资料来源:百度百科-侵权

参考资料来源:百度百科-发明专利权

参考资料来源:百度百科-商标权

参考资料来源:亚马逊官网-针对知识产权的侵权提出报告

文章发布时间与标签:

更新时间:2021-10-19 14:25:33
标签: 亚马逊商标侵权投诉

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